Returns & Refund Policy

 

All Sales Are Final

All purchases are final sale. We do not accept returns, refunds, or exchanges due to change of mind, incorrect selections, or other personal preferences.

 

Damaged or Defective Items

We want you to be happy with your order! If your item arrives damaged, defective, or with an issue caused during production, please contact us at autumnstitch.co.mn@gmail.com within 7 business days of receiving your order.

When contacting us, please include:

• Your order number or order confirmation

• A brief description of the issue

• Clear photos showing the damage or defect

Once we receive your information, we’ll review the issue and get back to you as soon as possible with the appropriate resolution.

Please note that contacting us regarding a damaged or defective item does not automatically guarantee a refund. Resolutions will be determined on a case-by-case basis.